Customer Experience presentations - Blog - Creative Presentations Ideas

Using Visuals in Customer Experience Measurement, Analysis, and Improvement [interview with an expert]

Hey, I am happy to share with you my talk with Katarzyna, our contributor to three customer experience presentation decks and at the same time lifelong enthusiast of CX.

Use Net Promoter Score Dashboard Graphics to Present Customer Loyalty Metrics

How do you gauge customer loyalty? You probably know that customer satisfaction is essential to the success of your business. Share how likely your customers are to recommend your products or services using Net Promoter Score metrics graphics. If your organization doesn’t already use NPS you can explain how you might benefit from using this metric, how to calculate it, and then make plans for visualizing and tracking customer loyalty over time.

Present Your Customer Experience Strategy With Graphics

Do you need to communicate a new customer experience strategy to your team? Many professionals and businesses have learned how important customer experience is to success and your bottom line. If you need to train new hires on your customer experience processes or strategy or give a presentation to explain why CX is important, pre-designed compelling visuals can help you. We hope our Customer Experience Management Strategy graphics and examples can inspire you.

Use Creative Graphics to Present Your Customer Experience Journeys in PowerPoint

Do you and your team give much thought to your customers’ experiences? If you need to present your customer experience journey, you might be at a loss. What does that look like? Depending on who your audience is, you might need to explain what the phrase “customer experience journey” actually means before you can even start.

How to Visualize Customer Segment in Presentation

If you work in a company handling numerous customers, customer insight is an important part of your work. Customer segmentation is a way that helps to personalize the approach to customers even if there are many of them. Identifying customer segments and profiles is a tool not to treat all clients as the same. Because we are not the same. We differ by age, interests, value, and purchase frequency.